MediGold Blog


At MediGold our Members come first. 

We are diligently monitoring the spread and impact of coronavirus (COVID-19) and following the advice of federal, state and local government health officials. Please know that we are committed to serving our members during this challenging time.


Helpful tips to prevent illness and stop the spread of germs:

You can limit your exposure and educate yourself about the spread of coronavirus (COVID-19) using the basic health tips mentioned below:


We've gathered the following information from the Centers for Disease Control (CDC)1 on basic protective measures:

  • Wash your hands often with soap and water for at least 20 seconds.

  • If soap and water are not available, use an alcohol-based hand sanitizer.

  • Avoid touching your eyes, nose and mouth with unwashed hands.

  • Avoid close contact with people who are sick.

  • Stay at home when you are sick.

  • Cover your cough or sneeze with a tissue, then throw the tissue away.

  • Clean and disinfect frequently touched objects and surfaces.

What to do if you are sick

If you feel sick and suspect or are worried you may be infected with the coronavirus, follow the steps below:

  • Don't panic.

  • Call the MediGold 24-hour Nurseline at 1-855-638-5842 (TTY 711) to review your symptoms. When necessary, a nurse can connect members to a virtual visit with a physician via telephone or video.

  • Make an appointment with your primary care provider and let them know about your symptoms prior to your appointment.

For more information on prevention and the latest updates on the coronavirus, visit


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Updated 03/2020